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Shipping Policy

Shipping Policy for Dizzy Lizzie's Farm

Section 1 – Shipping Methods

Dizzy Lizzie’s Farm offers three shipping options: USPS Ground Advantage for cost-effective, non-urgent deliveries; Priority Mail for faster, moderately priced shipping; and Priority Mail Express for expedited service needs.

Section 2 – Processing and Delivery Times

All orders are processed within 1-2 business days. The estimated delivery time, depending on the destination within the United States, can extend up to a week.

Section 3 – Return and Exchange Policy

Returns should be directed to 3823 Sanderson Road, Erieville, NY 13061.

Section 4 – Damaged or Lost Shipments

In the event of damaged or lost shipments, customers are advised to contact us through our website at Contact Us, via email at, or by phone at (315) 662-7565.

Section 5 – Order Tracking

Tracking details for each order will be provided to the customer via email following the dispatch of the order.

Section 6 – Changes and Cancellations

Please note that once an order is placed, it cannot be changed or canceled.

Section 7 – Customer Service

For any further inquiries or assistance, please use the contact information provided above.