Section 1 – Shipping Methods

Dizzy Lizzie’s Farm offers three shipping options: USPS Ground Advantage for cost-effective, non-urgent deliveries; Priority Mail for faster, moderately priced shipping; and Priority Mail Express for expedited service needs.

Section 2 – Processing and Delivery Times

All orders are processed within 1-2 business days. The estimated delivery time, depending on the destination within the United States, can extend up to a week.

Section 3 – Return and Exchange Policy

Returns should be directed to 3823 Sanderson Road, Erieville, NY 13061.

Section 4 – Damaged or Lost Shipments

In the event of damaged or lost shipments, customers are advised to contact us through our website at Contact Us, via email at [email protected], or by phone at (315) 662-7565.

Section 5 – Order Tracking

Tracking details for each order will be provided to the customer via email following the dispatch of the order.

Section 6 – Changes and Cancellations

Please note that once an order is placed, it cannot be changed or canceled.

Section 7 – Customer Service

For any further inquiries or assistance, please use the contact information provided above.