Is the farm Organic?
What is your favorite part of farming?
Do you allow for farm tours?
Do you have u-pick flowers and organic blueberries?
What is your Return Policy?
It is our goal for customers to be completely satisfied with their purchases.
For our farm store customers of value added purchases, we are happy to accept a return for refund within 15 days, with the original receipt, provided the packaging remains intact and sealed, without signs of tampering. We do not offer refunds for any goods without a receipt.
We ask our online customers to please contact us at email@example.com and we will be happy to assist you with the return process.
For both our farm store customers and online customers of flowers, vegetables, and plant orders, there are no refunds. However, when purchased online all orders are final unless ‘NO SUBSITITUTIONS’ has been selected and we are unable to provide you with your original item.
What is the fine print for the Flower CSA?
Flower CSA shares are final once purchased. You may sell or gift the remainder of your share to another person if you are not able to continue picking up your share. The start of each share is dependent on weather and seasonal availability. We will communicate updates and information via email. It is the customers responsibility to contact the farm via email if you do not receive updates within a week or two of your scheduled start date. Pick ups are at the farm in Erieville, NY. We will keep all shares in the cooler for one day after scheduled pickup date before they will be disposed. If you are not able to pick up your share for any given week, please gift it to a friend and let us know the name of the person who will be picking it up in your stead.